Last Update: September 10, 2020
Below we present the Terms and conditions of Use (“Terms of Use”), a document that lists the main rules that must be observed by everyone who accesses the Granol Indústria Comércio e Exportação S/A, website, a corporation, duly registered with the CNPJ/ME nº 50.290.329/0001-02, with head office at St. Quintana, 887, 8th floor, Itaim Bibi, in São Paulo City, State of São Paulo, CEP 04569-011, (“Granol” or “ we”).
When accessing or using the website functionalities, the User declares that he/she has read the rules contained here carefully and thoroughly, being fully aware and under the Terms of Use.


1.1. The website was created to present information about the company and the products, including to allow contact with Granol, looking for making them as accessible as possible. Its construction takes into account the maximum suitability for the most common browsers on the market and mobile devices.

1.1.1. The site and its features are presented to the user as they are available, and may undergo constant improvements and updates.

1.2. Granol may refuse, not approve, cancel or limit any requests if the user does not provide correct data or verify that the site has been used in a fraudulent manner or contrary to the Terms of Use.


2.1. The user undertakes not to access programming areas of the website, its database, source codes, or any other data available in these environments, as well as not to perform or allow reverse engineering, translate, decompile, copy, modify, reproduce, rent, sublicense, publish, disclose, transmit, lend, distribute or otherwise improperly dispose of the website’s functionalities.

2.2. It is prohibited to use data mining software (bots, crawlers, spiders, etc.), of any type or species, in addition to other ones that were untyped and that act in a similar way.

2.3. In the event of a violation of any provisions contained in this Terms of Use, the user must indemnify Granol and third parties who may have been harmed for all losses, damages, including those with moral or competitive nature, expenses, or other charges caused by such violation, including, but not limited to attorneys’ fees and legal expenses due to the aforementioned violation.


3.1. Unless otherwise stated in the Terms of Use, all news, images, videos, and brands available on the website in any language or form are Granol’s exclusive property or licensed to It. Use of the website doesn’t give any transfer presumption of that property or license.

3.1.1. The Granol brand is a registered property and cannot be reproduced without the express company’s authorization. Photographs and videos for editorial reproduction or any type of commercial use require authorization from the company. Therefore, we ask that the user contact us through the e-mail address of our Press and Marketing Advisory, available on the website.

3.2. The user declares to be aware that Granol, if not at its sole discretion, will not disclose or provide any systemic or algorithmic information related to the website.

3.3. Granol does not guarantee that the content, instruments, and materials contained, used, and offered on this website are precisely updated or complete and is not responsible for damages caused
by eventual errors.


4.1. Granol has its document, called Privacy Policy, which regulates the treatment of Personal Data collected on the website, being an integral and inseparable part of these Terms of Use and can be accessed through the link found at the bottom of the website.


5.1. Granol endeavors to maintain the continuous and permanent availability of the website. However, there may be, eventually, some temporary unavailability due to necessary maintenance or even generated because of major forces, such as natural disasters, failures in communication systems and
Internet access, invasive cyber attacks, or any third party facts that escape our vigilance and responsibility sphere.

5.1.1. If this happens, Granol will do everything in its power to restore access to the website as soon as possible, within the technical limitations of its services and third-party services, on which it depends to stay online.

5.1.2. Any maintenance procedures that cause the website to be unavailable for long periods will be informed through Granol’s official communication channels.

5.2. Not under any circumstances will Granol, its directors or employees be liable for any direct or indirect, special, incidental or consequential damages, losses or expenses arising from connection with this website or use by your part or inability to use by any party, or concerning any performance failure, error, omission, interruption, defect or delay in operation or transmission, computer viruses or line or system failure, even if Granol or its representatives are aware of the possibility of such damage, loss or expenses.

5.3. Without prejudice to other provisions of the Terms of Use, Granol is not responsible for:

i. For the improper use of the information, instruments, materials made available and/or the equipment used by this website, for whatever purposes, made by the user, being its sole responsibility for any injuries in its own right or of third parties, caused or not for this inappropriate use;

ii. For any problems, bugs, glitches, or improper functioning that occur on your devices and equipment;

iii. For any direct or indirect damage caused by third party events, for example, but not limited to hacker attacks, system, server, or internet connection failures, including software actions that may, in some way, damage your physical or logical assets due to access, use or navigation on the website, as well as the transfer of data, files, images, texts, audios or videos contained on the website; and

iv. By browsing any external links available on the Site, you must read the Terms of Use and Privacy Policy of the resource accessed.


6.1. The Terms of Use are subject to constant improvement. Thus, Granol reserves the right to modify them at any time, according to its purpose or convenience, the user is responsible for verifying it whenever accessing the website.

6.2. The tolerance of any violation of any conditions of these Terms of Use will not constitute a waiver or novation nor will it prevent Granol from demanding these conditions at any time.

6.3. If any provision of the Terms of Use is deemed inapplicable or ineffective, the remainder will continue to apply.

6.4. The user acknowledges that all communication carried out by e-mail is valid, effective, and sufficient for the disclosure of any matter that refers to the website.

6.5. The website is based on the official date and time zone of Brasília (UTC/GMT-03:00).

6.6. The Terms of Use will be interpreted under Brazilian law, in the Portuguese language, and the jurisdiction of the São Paulo City District, State of São Paulo, will be elected to settle any dispute unless the applicable legislation specifically specifies other personal, territorial or functional

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